Incident Management Solutions offer individually tailored solutions to the motor vehicle claim industry. Founded in 2006 we have grown to be one of the UK’s leading motor claim specialists dealing with over 60,000 claims every year.

We specialise in helping our clients deal with the ‘vehicle journey’ after a motor incident. Whether it be Repair, Total Loss, Cash-In-Lieu or just Engineering we offer unrivalled professionalism, efficiency and market leading solutions all built around our ethical approach.

Our technology and know-how allows us to become an extension of our clients and offer them the consistency and the flexibility that today’s ever-changing market requires. Whatever claim challenges you have we can work with you to offer a cost effective solution built around your needs.

What We Do

A motor claim can at times be a very distressing experience.  Our purpose is to make the experience as painless as possible by managing the vehicle through every step of the journey. 

This includes Repair Management, Total Loss Settlement, Salvage Management, Financial Control, Network Management, Complaint Management and Engineering.

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Join Us

We are expanding our expertise at IMS, we are on the lookout for SMART team players to boost our departments.  

We offer many benefits and a great working environment that encourages development and qualifications from engineering to customer service and team leading, sound like your next step?

Join Us